top of page

Dr Tom Gao

Chief Technology and Digital Services Officer

City of Sydney

Tom is a seasoned digital and technology leader with extensive experience in project and line management across digital and Microsoft platforms. With a track record of success in both startup and enterprise environments, he excels in leading teams to deliver complex IT-enabled change projects while effectively engaging stakeholders.



Panel: The Future of Digital Security: Emerging trends and technologies

  • Analysing the effectiveness and implementation challenges of passwordless authentication

  • Addressing the evolution of authentication security with identity management / AI

  • How to personalise customer experiences with data analytics while ensuring security

  • Exploring advanced authentication methods beyond biometrics and MFA

  • Investigating the potential technologies for tamper-proof security processes through AI/ ML

bottom of page