Simon has more than 20 years’ financial services experience working in Australia, the UK, USA, and Asia across strategy, digital, open banking, innovation and the application of technology, and sales.

He is currently Head of Digital Product Development and Innovation for one of Australia’s largest mutual banks, NGM Group Limited. In this role he leads digital innovation to improve customer experience and support customer growth, across the NGM Group retail brands of Newcastle Permanent and Greater Bankstrategies to better the banking experience through digitisation, for over a quarter of a million customers.

At NGM Group, Simon has led teams to successfully deliver transformation through major change projects, including digitisation of everyday banking, delivering both virtual and digital customer experiences focussed on customer self-service, and creating market leading digital home lending processes, and home lending, distribution, customer experience and digital strategies.
Simon holds a Bachelor of Commerce and a CPA.